Likker Tech Craft Distiller Supplies
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Refunds & Returns Policy


Frequently Asked Questions

  • What happens if the item I have ordered and paid for, is out of stock?

    If an item was available on the online store and then when it comes to packaging it appears to be out of stock for some reason, LikkerTech will notify you immediately.

    You can then decide which option you would prefer:

    Cancel the whole order.

    In the event you decide to cancel your order, you can choose whether you would like to be refunded directly into our bank account or be provided with a credit note to use at the LikkerTech online store.

    Cancel only the out-of-stock item.

    ​In the event you decide to cancel the out-of-stock item, you can choose whether you would like to be refunded or be provided with a credit note to use at our online store.

    Place the item on hold until stock arrives 

    The due date will be provided if applicable.


  • What if I’m unhappy with my order?

    Please note, LikkerTech will only exchange unused, unopened or new items, within 7 days after they have been delivered.

    All items must be returned in their original packaging and are subject to availability.

    LikkerTech will, at their discretion, replace or repair any equipment that is faulty due to bad workmanship or materials only if the item is returned to our store in person and collected from our store in person.

    Refunds and exchanges can only be approved by management.
There is a NO RETURN and NO REFUND policy on perishable goods, wooden barrels, broken glass equipment, heating elements and electronic equipment damaged by lighting, power surges or any other natural disasters.

    There is a NO RETURN and NO REFUND policy on any equipment or goods that were damaged accidentally, physically whether indented or not, misused and or abused or unintendedly used.

    There is a NO RETURN and NO REFUND policy on special and or discounted items.

    Any shipping and courier costs are non-refundable.


  • What if a product is lost due to failure of equipment, leakages or causes damages?

    All items supplied by LikkerTech must be tested thoroughly before use and maintained correctly over time. 

    LikkerTech is not responsible for lost beverages, liquid, gas or other consumables caused by leaks or faulty items. All systems require maintenance and require periodic seal replacements etc. 

    It is the user's ongoing responsibility to make sure all fittings and fixtures are functioning correctly to maintain a good seal. Do not leave equipment unattended or under pressure if you are unsure of the condition of the equipment. The supplier shall under no circumstances be liable for any special, consequential or indirect damages or losses.

    All products or goods resold by the customer, are done so at their own risk and the customer cannot hold LikkerTech liable for any consequential loss on further distribution or products sold.


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